Issue with a purchase?
Send an email to our support team at email@example.com, we're always happy to help!
Found a bug?
We work extremely hard to get rid of any bugs that you may find on LemonCloud. All we need for you to do is to fill in a simple form, and we'll keep you updated on the progress.
Click here to submit a bug report!
If you're stuck in-game, want to make a ban appeal, ask a question about the rules, or any other casual requests, make a ticket in our discord server.
You can join our Discord server by clicking here. This will direct you straight to our support channel.
To gain access to our community features, you must verify yourself with your in-game Minecraft account, however all support facilities are readily available without verifying your identity.
To join our Discord server, you must be 13 years of age or older, as we follow the Discord Terms of Service. If you are under this age, please have an adult present while using the facilities.
You can also email our support email (firstname.lastname@example.org) if you are unable to access these facilities.
Discord Ban Appeals
Send an email to email@example.com if you would like to appeal a Discord punishment.