Support on Main Page
in Suggestions2 posts9 reactions33
I think it's kinda weird that there is no direct link to the support page when you are on the main page of the website (https://lemoncloud.org/). Support tickets are such a main part of the website now and it's strange that first you have to click one of these unrelated buttons THEN use the support dropdown in the navigation bar, or go to forums then click the little support button at the top of the page. This is incredibly not new user friendly at all and definitely makes the process of opening a ticket harder than it realistically should be, so add a direct link to the support page on the home page! In my opinion I feel like the Staff and Bans links could definitely be replaced as they are definitely not more necessary than a Support link.
it should really be on the main page.. unfortunately not everyone will go looking for a support section unless it’s stupidly easy to find or literally right there at the very front/start of something. if it’s not easy to navigate then it may dissuade some players from even attempting to fill out any support ticket. while that’s not a ton of effort to do, it still matters in the grand scheme.
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